Budleigh Salterton Medical Centre

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NEWSLETTER: SPRING 25 – ISSUE 71

Have you got the NHS App? Simplify your life by downloading the app.

DR TANIA DAVIS IS HANGING UP HER STETHOSCOPE!

After 27 years working as a general practitioner at Budleigh, Dr Tania Davis will be retiring in May 2025.

“One of the greatest joys as a general practitioner is to witness patients from infancy through to adulthood, and even into their own families and to care for their parents and grandparents. Having spent over 27 years at Budleigh I have watched many families grow and have felt privileged to be a part of their life’s journey. I will miss my colleagues and the wonderful camaraderie of our team and I will truly miss the patients. I have loved my career in general practice and I feel ready to embark on my next chapter and I am looking forward to new challenges and new experiences. I am confident that I leave behind an exceptional and committed team who are dedicated to delivering the highest quality of care to the Budleigh patient community.”

– Dr Tania Davis

WELCOMING NEW FACES

Dr Kate Tailby

In January, we welcomed Dr Kate Tailby to the practice. Dr Tailby graduated from Bristol Medical School in 2015 and has been working in Exeter and East Devon ever since. Many of you may remember her from her time with us as a GP Registrar between August 2019 and October 2020. She is thrilled to be returning to Budleigh and looks forward to serving our community alongside our fantastic team. In her spare time, she enjoys countryside walks, yoga, and cross‑stitching. Dr Tailby will be in practice on Wednesdays, Thursdays and Fridays.

Anna – Nursing Team

And in March, we welcomed Anna to our nursing team. Anna has been a nurse since 2020, gaining experience in North Wales and Guernsey before relocating to East Devon. With a background in community nursing before transitioning to primary care, she enjoys walking her dog and spending time with her little boy. Anna will be in practice on Tuesdays, Thursdays and Fridays.

SPRING INTO WELLNESS

Soak up the sun

Enjoy longer days by getting outdoors at a local park or green space. A stroll, a picnic, or reading in the sun can boost serotonin and improve your mood.

Embrace movement

Spring gives you extra time for activities like bike rides, yoga sessions, or trying a new outdoor sport. Exercise releases endorphins, your natural stress relievers.

Eat with the season

Take advantage of seasonal fruits and vegetables such as spinach, purple sprouting broccoli, radishes, watercress, asparagus, and rhubarb.

WHAT IS THE PATIENT PATHWAY FOR SECONDARY CARE REFERRALS?

  1. Initial Consultation with a GP: Book an appointment to discuss your concerns. Routine appointments are available up to 4 weeks in advance, with options for in‑person or telephone consultations.
  2. Appointment Booking: Request an appointment by phoning 01395 441212 or using Patient Triage, assessed within 5 working days. (QR codes can be integrated here for direct access.)
  3. Referral Processing: When clinically necessary, the referral is sent electronically to Devon Referral Support Service (DRSS), ensuring all required information is included.
  4. Advice and Guidance: In some specialties, a consultant reviews the referral within 48 hours. Guidance may result in a direct test referral or an upgrade to an urgent appointment.
  5. Patient Initiated Follow-Up (PIFU): Patients can request follow‑up appointments with their specialist, giving you more control over your care.

For questions regarding referrals, please contact DRSS directly at 01626 883 888 or email drss.helpdesk@nhs.net.

MyHealth Devon & My Planned Care

MyHealth Devon offers the latest details on waiting times for routine or planned care at local hospitals. Meanwhile, My Planned Care provides advice and support while you wait, including information on local services. QR codes can link directly to further information, such as the Royal Devon Hospital in Exeter.

PRACTICE ACTIVITY MARCH 2025

4,372

Inbound Calls Answered

4,293

Outbound Calls Made

509

Callbacks from Queue

6m 26s

Average Waiting Time

2,523

Appointments

[Data]

Online Appointments / Did Not Attend

Other Metrics:

  • Home Visits: 85
  • Patient Triage: 301
  • Bloods Taken: 543
  • Prescriptions Issued: 3,690
  • Letters Received and Sent: 2,253

THANKS FOR THE FEEDBACK!

At every Patient Participation Group (PPG) meeting we review feedback from you. Your input helps us recognise strengths and areas for improvement.

If you have any comments or concerns, please feel free to leave a note at the Surgery.

HOW TO CONTACT THE MEDICAL CENTRE

We are open Monday to Friday, 8.00am – 6.00pm (excluding Bank Holidays).

  • Telephone: 01395 441212
  • NHS App & SystmOnline App: 24/7 for messages and prescription requests.
  • Patient Triage: Available Monday to Friday, 8am – 5pm.

For urgent same‑day advice, please call 01395 441212.

PATIENT GROUP COMMITTEE

Sue Lake

Chairperson

David Forward

Vice Chairperson

Deborah Mitchell

Secretary

Peter Frean

Robert Harland

Chris Kitson

Mark McGlade

Lynette Oram

Liz Plaatsman

Jacqui Ruhlig

Julia Vaughan Smith

Judy Wright

For more details, please leave your comments addressed to the PPG at the Surgery.

Budleigh Salterton Medical Centre

1 The Lawn, Budleigh Salterton, EX9 6LS

www.budleighsaltertonmedicalcentre.co.uk

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Budleigh Salterton Medical Centre

Home Contact

NEWSLETTER: SPRING 25 – ISSUE 71

Have you got the NHS App? Simplify your life by downloading the app.

DR TANIA DAVIS IS HANGING UP HER STETHOSCOPE!

After 27 years working as a general practitioner at Budleigh, Dr Tania Davis will be retiring in May 2025.

“One of the greatest joys as a general practitioner is to witness patients from infancy through to adulthood, and even into their own families and to care for their parents and grandparents. Having spent over 27 years at Budleigh I have watched many families grow and have felt privileged to be a part of their life’s journey. I will miss my colleagues and the wonderful camaraderie of our team and I will truly miss the patients. I have loved my career in general practice and I feel ready to embark on my next chapter and I am looking forward to new challenges and new experiences. I am confident that I leave behind an exceptional and committed team who are dedicated to delivering the highest quality of care to the Budleigh patient community.”

– Dr Tania Davis

WELCOMING NEW FACES

Dr Kate Tailby

In January, we welcomed Dr Kate Tailby to the practice. Dr Tailby graduated from Bristol Medical School in 2015 and has been working in Exeter and East Devon ever since. Many of you may remember her from her time with us as a GP Registrar between August 2019 and October 2020. She is thrilled to be returning to Budleigh and looks forward to serving our community alongside our fantastic team. In her spare time, she enjoys countryside walks, yoga, and cross‑stitching. Dr Tailby will be in practice on Wednesdays, Thursdays and Fridays.

Anna – Nursing Team

And in March, we welcomed Anna to our nursing team. Anna has been a nurse since 2020, gaining experience in North Wales and Guernsey before relocating to East Devon. With a background in community nursing before transitioning to primary care, she enjoys walking her dog and spending time with her little boy. Anna will be in practice on Tuesdays, Thursdays and Fridays.

SPRING INTO WELLNESS

Soak up the sun

Enjoy longer days by getting outdoors at a local park or green space. A stroll, a picnic, or reading in the sun can boost serotonin and improve your mood.

Embrace movement

Spring gives you extra time for activities like bike rides, yoga sessions, or trying a new outdoor sport. Exercise releases endorphins, your natural stress relievers.

Eat with the season

Take advantage of seasonal fruits and vegetables such as spinach, purple sprouting broccoli, radishes, watercress, asparagus, and rhubarb.

WHAT IS THE PATIENT PATHWAY FOR SECONDARY CARE REFERRALS?

  1. Initial Consultation with a GP: Book an appointment to discuss your concerns. Routine appointments are available up to 4 weeks in advance, with options for in‑person or telephone consultations.
  2. Appointment Booking: Request an appointment by phoning 01395 441212 or using Patient Triage, assessed within 5 working days.
  3. Referral Processing: When clinically necessary, the referral is sent electronically to Devon Referral Support Service (DRSS), ensuring all required information is included.
  4. Advice and Guidance: In some specialties, a consultant reviews the referral within 48 hours. Guidance may result in a direct test referral or an upgrade to an urgent appointment.
  5. Patient Initiated Follow-Up (PIFU): Patients can request follow‑up appointments with their specialist, giving you more control over your care.

For questions regarding referrals, please contact DRSS directly at 01626 883 888 or email drss.helpdesk@nhs.net.

MyHealth Devon & My Planned Care

MyHealth Devon offers the latest details on waiting times for routine or planned care at local hospitals. Meanwhile, My Planned Care provides advice and support while you wait, including information on local services. QR codes can link directly to further information, such as the Royal Devon Hospital in Exeter.

PRACTICE ACTIVITY MARCH 2025

4,372

Inbound Calls Answered

4,293

Outbound Calls Made

509

Callbacks from Queue

6m 26s

Average Waiting Time

2,523

Appointments

[Data]

Online Appointments / Did Not Attend

Other Metrics:

  • Home Visits: 85
  • Patient Triage: 301
  • Bloods Taken: 543
  • Prescriptions Issued: 3,690
  • Letters Received and Sent: 2,253

THANKS FOR THE FEEDBACK!

At every Patient Participation Group (PPG) meeting we review feedback from you. Your input helps us recognise strengths and areas for improvement.

If you have any comments or concerns, please feel free to leave a note at the Surgery.

HOW TO CONTACT THE MEDICAL CENTRE

We are open Monday to Friday, 8.00am – 6.00pm (excluding Bank Holidays).

  • Telephone: 01395 441212
  • NHS App & SystmOnline App: 24/7 for messages and prescription requests.
  • Patient Triage: Available Monday to Friday, 8am – 5pm.

For urgent same‑day advice, please call 01395 441212.

PATIENT GROUP COMMITTEE

Sue Lake

Chairperson

David Forward

Vice Chairperson

Deborah Mitchell

Secretary

Peter Frean

Robert Harland

Chris Kitson

Mark McGlade

Lynette Oram

Liz Plaatsman

Jacqui Ruhlig

Julia Vaughan Smith

Judy Wright

For more details, please leave your comments addressed to the PPG at the Surgery.

Budleigh Salterton Medical Centre

1 The Lawn, Budleigh Salterton, EX9 6LS

www.budleighsaltertonmedicalcentre.co.uk

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